Pharmacist prescribing · Mississauga

Acne treatment, without the wait.

If mild acne isn’t getting better with what you’ve tried, a pharmacist can assess your skin and prescribe a treatment plan, often the same day.

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Free with your Ontario health card

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What is acne?

Acne happens when pores get clogged with oil and dead skin, and bacteria cause redness and swelling. It’s most common in teens, but plenty of adults get it too, often around the chin and jaw.

Ontario pharmacists can prescribe for mild acne: mostly blackheads, whiteheads and small red bumps, without deep, painful lumps or scarring.

Listed in Ontario’s minor ailments program as: Acne (mild).

Common symptoms

  • Blackheads and whiteheads
  • Small red bumps or pimples
  • Breakouts on the face, chest, shoulders or back
  • Oily skin

How a Kennedy pharmacist can help

Your pharmacist will look at your skin, ask what you’ve already tried and for how long, and check for things that can make acne worse, like certain medications or products.

They may prescribe a topical treatment, a cream or gel that unclogs pores, calms redness or targets bacteria, sometimes in combination. We’ll explain exactly how to apply it, what irritation to expect in the first few weeks, and how to protect your skin from the sun.

Acne treatment takes time. Most people need 8 to 12 weeks to see the full result, so we’ll set up a follow-up to check how it’s going.

If we think you’d be better served by a doctor, we’ll tell you, and help you figure out where to go.

Medicines a pharmacist may consider

  • Benzoyl peroxidekills acne bacteria; in many washes and gels
  • Adapalene (Differin) or adapalene with benzoyl peroxide (Tactupump)a retinoid gel that unclogs pores
  • Tretinoin (Retin-A) or clindamycin with tretinoin (Biacna)prescription retinoid creams and gels
  • Clindamycin with benzoyl peroxide (Clindoxyl, BenzaClin)an antibiotic gel for red, inflamed spots
  • Tazarotene (Arazlo), trifarotene (Aklief) or dapsone (Aczone)other prescription acne creams and gels
  • Azelaic acid gelgentle on sensitive skin and can help fade dark marks

Your pharmacist chooses based on your symptoms, age, pregnancy, allergies and other medications, so not every option is right for everyone. Brand names are examples. We often use the generic version, which works the same and usually costs less.

What it costs

The assessment is free with a valid Ontario health card. It’s paid for by the province, just like a visit to your doctor.

If you’re prescribed something, the medicine is paid for like any other prescription: through your drug plan, the Ontario Drug Benefit (65+ and other eligible people), OHIP+ (under 25 without a private plan), or out of pocket.

Good to know: Many prescription acne creams and gels are covered by drug plans, and some are covered by OHIP+ for people under 25 without a private plan. We’ll check before you pay.

No Ontario health card? Text or call us first and we’ll tell you the fee before we start.

When to see a doctor instead

See your family doctor, a walk-in clinic or a nurse practitioner if:

  • You have deep, painful lumps or cysts
  • Your acne is leaving scars or dark marks
  • It started suddenly as an adult, along with irregular periods or extra hair growth
  • It’s affecting your mood or confidence a lot
  • It isn’t improving after about 3 months of treatment

Not sure? Call Health811 (dial 811) any time to speak with a registered nurse, free.

Acne: common questions

Can a pharmacist prescribe acne medication in Ontario?

Yes, for mild acne. Ontario pharmacists can assess and prescribe for mild acne, and the assessment is free with a valid Ontario health card.

How long until acne treatment works?

Expect 8 to 12 weeks for the full effect. Skin can look a little worse in the first few weeks before it improves, which is normal.

What if my acne is more severe?

Moderate to severe acne, cysts or scarring need a doctor or dermatologist. We’ll tell you honestly if that’s the better route.

Can teens get assessed?

Yes. Teens are welcome, and a parent can come along. Some prescription acne treatments are covered by OHIP+ for people under 25 who don’t have a private plan.

Can a pharmacist prescribe tretinoin in Ontario?

Yes, for mild acne. A Kennedy pharmacist can prescribe tretinoin or another topical treatment if it’s a good fit for your skin. It isn’t used during pregnancy.

This page is general information, not a diagnosis. A pharmacist will assess you before recommending any treatment.

Start with a quick text.

Tell us what’s going on and we’ll let you know if a pharmacist can help, usually the same day.