Pharmacist prescribing · Mississauga

Pink eye? A pharmacist can help today.

No need to wait for a doctor’s appointment. Our pharmacists can look at your eye, work out what kind of pink eye it is, and prescribe treatment if it will help.

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Free with your Ontario health card

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What is pink eye?

Pink eye (conjunctivitis) is swelling of the thin, clear layer that covers the white of your eye and the inside of your eyelids. It’s very common in kids and adults, and it usually isn’t serious.

There are three main kinds. Viral pink eye often comes with a cold and clears up on its own. Bacterial pink eye tends to make thick, yellow or green discharge and may need antibiotic drops. Allergic pink eye makes both eyes itchy and watery, often in spring and fall, and isn’t contagious.

Listed in Ontario’s minor ailments program as: Conjunctivitis (bacterial, allergic or viral).

Common symptoms

  • Pink or red colour in the white of the eye
  • Itching, burning or a gritty feeling
  • Watery eyes, or thick yellow or green discharge
  • Eyelids stuck together or crusty in the morning
  • Puffy eyelids

How a Kennedy pharmacist can help

A pharmacist will ask about your symptoms, look at your eye, and check things like whether you wear contact lenses and whether anyone at home has the same thing.

Depending on the cause, they may prescribe antibiotic eye drops or ointment for bacterial pink eye, or antihistamine eye drops for allergies. Viral pink eye doesn’t respond to antibiotics, so we’ll tell you honestly if the best treatment is cool compresses, lubricating drops and a few days’ patience.

We’ll also go over how to keep it from spreading: wash your hands often, don’t share towels or pillowcases, and leave your contacts out until your eye is fully better.

If we think you’d be better served by a doctor, we’ll tell you, and help you figure out where to go.

Medicines a pharmacist may consider

  • Gramicidin and polymyxin B eye drops (Polysporin Eye & Ear Drops, Optimyxin)antibiotic drops for bacterial pink eye
  • Polymyxin B and trimethoprim eye dropsantibiotic drops for bacterial pink eye
  • Erythromycin eye ointmentantibiotic ointment, often easier for young children
  • Tobramycin eye drops (Tobrex)antibiotic drops
  • Olopatadine (Pataday, Patanol) or ketotifen (Zaditor) eye dropsantihistamine drops for allergic pink eye
  • Naphazoline and pheniramine eye drops (Naphcon-A)short-term relief of red, itchy allergic eyes

Your pharmacist chooses based on your symptoms, age, pregnancy, allergies and other medications, so not every option is right for everyone. Brand names are examples. We often use the generic version, which works the same and usually costs less.

What it costs

The assessment is free with a valid Ontario health card. It’s paid for by the province, just like a visit to your doctor.

If you’re prescribed something, the medicine is paid for like any other prescription: through your drug plan, the Ontario Drug Benefit (65+ and other eligible people), OHIP+ (under 25 without a private plan), or out of pocket.

Good to know: Prescription eye drops are covered by most drug plans, and often by ODB or OHIP+ if you’re eligible. We’ll check your plan before you pay.

No Ontario health card? Text or call us first and we’ll tell you the fee before we start.

When to see a doctor instead

See your family doctor, a walk-in clinic or a nurse practitioner if:

  • Your eye is painful, not just itchy or gritty
  • You have blurry vision that doesn’t clear when you blink, or light hurts your eyes
  • You wear contact lenses and your eye is red and sore
  • It’s a newborn baby with red or goopy eyes
  • It isn’t getting better after 2 to 3 days of treatment
  • You have a weakened immune system

Call 911 or go to the ER if:

  • Something hit your eye, or a chemical got in it
  • Sudden vision loss, or severe eye pain with headache, nausea or seeing halos around lights

Not sure? Call Health811 (dial 811) any time to speak with a registered nurse, free.

Pink eye: common questions

Can a pharmacist prescribe for pink eye in Ontario?

Yes. Since 2023, Ontario pharmacists can assess and prescribe for bacterial, allergic and viral pink eye. The assessment is free with a valid Ontario health card.

Is pink eye contagious?

Viral and bacterial pink eye are contagious, and spread through hands, towels and pillowcases. Allergic pink eye is not contagious. Wash your hands often and don’t share anything that touches your face.

Does my child need to stay home from school or daycare?

It depends on the school or daycare. Many ask that kids with bacterial pink eye stay home until they’ve had treatment for 24 hours. Check their policy, and ask us if you’re not sure.

Do I need antibiotic drops?

Only if it’s bacterial. Most pink eye is viral or allergic, and antibiotics won’t help those. Your pharmacist will tell you which kind it looks like and what will actually help.

Can I wear my contact lenses?

Not until your eye is completely better. Throw out the lenses you were wearing when it started, along with the case. Contact lens wearers with a sore red eye should see a doctor or optometrist.

This page is general information, not a diagnosis. A pharmacist will assess you before recommending any treatment.

Start with a quick text.

Tell us what’s going on and we’ll let you know if a pharmacist can help, usually the same day.